User Experience Research Consultant
I am a user experience researcher, specializing in qualitative methodologies (I also incorporate quantitative data analysis). I have 5 years in the UX field and 2 years working with/researching patients at a mental health facility during my MA program.
I truly care about what people say and understanding the implications behind people's thoughts and actions. I have a super power for listening to users, and stakeholders, finding the overlap, and making actionable UX recommendations (my students and I call this 'nuggetizing' research). I go into each research session with an open mind, empathetic heart and always approach research from the problem-space. I have a compassion-centric approach where I don't focus solely on the user, but also incorporate everyone's needs and alleviate everyone's pain points, to the best of my ability through understanding, creativity and innovation.
Generative in-depth interviews
UX Audits/Heuristic Evaluation
Journey Map Workshops
Persona Generation Workshops
Synthesis Sessions/Insight Generation
Aligning Business and Research Objective
Building UX Research from Ground-Up
Creating a User-Centric Environment
My mission is to help uncover problems, in an mindful way, to improve the products we, as humans, need and are quite obsessed with. I strive to create innovative ways to apply user research, inspire clients to see the creativity held within this field and to make life easier for all.